Surgent's Increase Success by Understanding People

Overview

As finance professionals we often have dual responsibilities, to use our technical skills and also to exercise our leadership skills to lead a department. But we are often not sufficiently trained in the second, and sometimes most important, skill set. This short program takes an in-depth look at a proven model designed to help us understand both ourselves and other people. In so doing, we gain the skill to lead better, handle problem employees and coworkers, and significantly gain upward mobility within the organization.

Highlights

• How to analyze others through simple observation
• A proven model to understand and predict behavior
• Why assertiveness is neither good nor bad
• What behaviors to expect from different personality types
• Why do I act like I do?
• Correcting employee issues in a new and better way

Prerequisites

None

Designed For

CFOs, controllers, and finance professionals

Objectives

• Learn how to better understand ourselves and why we act the way we do
• Understand others and their personalities
• See how to better correct an employee
• Know how to assign work for better results
• Understand better ways to get behavior change from employees
• Increase the productivity in your department

Preparation

None

Notice

This on-demand webcast can be taken at any time of your choosing and is valid for one year from the date of purchase. No live instructor is present, and an exam is required to earn credit. You must score 70% or higher to earn the certificate.

How do I access my Self-Study Package?

Visit https://www.surgentcpe.com/login and enter your username (your LCPA email address) and password. If you do not remember your password, press the "Forgot?" button to receive a password reset email. Once logged in, the page will refresh to display your account menu on the left side.